Support & Contact

We’d love to hear from you — whether it’s a question, a bug, a feature request, or you just want to say hi. Pick the right inbox and we’ll get back to you.

General & sales

Questions about Scegen, licensing, or anything else.

[email protected]

Support

Trouble with the app, rendering, or your account.

[email protected]

Privacy

Data and privacy questions.

[email protected]

Press & partnerships

Media, collaborations, and integrations.

[email protected]

Quick answers

How do I get started?

Download Scegen from the App Store, add your OpenAI or Google API key in Settings, type a prompt, and hit Generate. Scegen builds the script, voiceover, scenes, and a final video you can render and export.

Where are my API keys stored?

Securely in the macOS Keychain on your own Mac. They’re used only to call your provider directly and are never sent to us. See the Privacy Policy.

Does rendering happen in the cloud?

No. Scegen renders locally with Apple’s native AVFoundation — fast and private. Only the text/prompts you choose to generate are sent to your AI provider.

What can I export?

MP4 in 9:16 (Reels/TikTok), 1:1 (feed), 16:9 (YouTube), and custom formats — no watermark.

Ready to create your first video?

Native macOS app · macOS 14 or later · Pay once, no subscription.

Download on the App Store

Scegen is a product of Platka Digital.